Info Center

KeyBank offers a variety of repayment benefits and options for customers experiencing financial hardship. Check out whether you may be eligible.


Options to Postpone or Modify Repayment

Learn about forbearance options that might work for you.

Loan Discharge (Forgiveness) Options

Learn about qualifying student loan discharges for death or disability.

Auto Pay Interest Rate Reduction

You may qualify for a 0.25% interest rate reduction with automatic monthly payments.

Cosigner Release

Learn about KeyBank's cosigner release program for loans disbursed on or after 9/12/2017.